Who are we and what do we do?
BrowserStack is the world's leading software testing platform powering over two million tests every day across 15 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer.
BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021.
At BrowserStack we solve real problems—each day is a unique challenge and an opportunity to make a difference. We strive to be open, transparent, and collaborative, so no feat is too big to achieve. BrowserStack is an extension of its people and a place where they can grow both professionally and personally. To that effect, we’re humbled to be recognized by leading organizations around the world:
- BrowserStack is Great Place to Work-Certified™ 2020-21
- Named “SaaS Startup of the Year” in 2022 by SaaSBOOMi
- Ranked in Forbes Cloud 100 in 2021 - for the second time
- Featured in LinkedIn Top Startups India 2018
Desired Experience:
- Salesforce Administrator Certification (401 preferred) & a strong understanding of the declarative aspects of Salesforce
- Upto 5 years of experience delivering enterprise software solutions using Salesforce.com in a SaaS based environment
- Solid understanding & knowledge of SFDC processes including configuration, data and governance & can articulate those to sales users and internal teams
- Project management & delivery experience specifically in a Salesforce environment
- Self-Starter who can manage multiple tasks simultaneously with minimal supervision
- Previous experience in a SaaS product-focused company
What will you do?
- Effectively leverage Salesforce to improve processes and productivity, and make recommendations to support an organisation scaling at a rapid pace
- Liaise with business and technical stakeholders to understand pain points and suggest systems-driven solutions to the issues highlighted
- Draft technical and product specifications to be used by the development team to implement features envisioned
- Oversee enablement to the sales team for the new features developed and draft relevant documentation to maintain a best-in-class knowledge repository
- Day-to-day management of BrowserStack’s Salesforce.com instance, including maintaining users, user roles, security, profiles, and user hierarchy in support of Salesforce functionality; Creating and maintaining reports, dashboards and list views for team members
- Understanding Salesforce capabilities and constraints; interacting with internal & external stakeholders at all levels to drive a high degree of adoption of the features and functionality
- Lead CRM initiatives with respect to data cleansing, optimisation of objects & related fields, process improvement etc.
- Creating (designing, documenting, building) and managing (test, deploying) custom objects, fields, formulas, validation rules, Process Builder, approval processes, and other enhancements to salesforce.com
Benefits:
In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:
- Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
- Gratuity as per payment of Gratuity Act, 1972
- Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
- Remote-First work environment that allows our people to work from anywhere in India
- Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience
